The Company/Our Staff Members
Capizzi Home Improvement was established in 1976. Since day one, we have been a family-owned, interior and exterior remodeling and restoration company; dedicated to the highest levels of service for our customers.
At Capizzi, we pride ourselves on setting standards rather than following them, while also maintaining the highest business ethics. We conduct our business professionally and honestly with both integrity and compassion for our employees and customers.
Our mission has always remained the same, to serve the needs of our community with quality service and excellence. We accomplish this by always providing the best materials, workmanship, and courteous service that our customers deserve from the first consultation to final follow up.
Thomas Capizzi, Jr.
President Since 1986
Throughout his 13-year sales career, Mr. Capizzi personally sold over $26,000,000 worth of home improvements from 1988 to 2001, receiving numerous sales contest awards throughout his career and achieving the highest personal sales recorded in the United States several years in a row.
Mr. Capizzi was recently featured in a national newsletter as possibly being the best remodeling salesperson in the country. Additionally, he was honored with the Sales Manager of the Year award in 2001 and Most Valuable Player in 2000, both on a national and regional level by Certified Contractors Network (CCN®). On top of his many sales achievements, Mr. Capizzi has also been awarded the title of “Best Boss” from CCN® and astounding five times (in 2006, 2008, 2010, 2013, and 2017) as well as having been named Best Member Speaker in 2011.
His company, Capizzi Home Improvement, meanwhile, was recognized as the “Company of the Year” by CCN® in 2006. In addition, Mr. Capizzi has been featured in numerous magazines throughout his career for his expertise in construction remodeling and was awarded one of the “Top 50 Remodeling Companies” from Remodeling Magazine in 1993. His company has made the “Largest 500 Remodeling Companies” list for the past 14+ years in Qualified Remodeling Magazine.
Mr. Capizzi is a frequent teacher and speaker, training contractors around the country on sales and financial management, as well as business strategies to be successful in today’s construction industry. Mr. Capizzi is also a professional real estate investor and has acquired and managed over $25,000,000 worth of real estate transactions including residential and commercial properties, turn-around projects, 1031 exchanges, and international development projects. Mr. Capizzi is an expert in the areas of sales and financial management in the construction industry.
An avid race car driver, Mr. Capizzi has seen numerous successes within the race car world. In fact, in December of 2014, Thomas Capizzi was named as one of the world’s most successful privateer BMW race car drivers of 2014. BMW Motorsports International competition included over 6,000 race results from 1,400 drivers in over 25 different countries, with 283 participating drivers tracked by BMW Motorsports, the top 25 ranked drivers were awarded invitations to the 2014 award’s ceremony in Munich, Germany. Incredibly, Thomas Capizzi was ranked 3rd overall.
Thomas Capizzi, Sr.
Founder 1976 & Vice President
Green Building Professional, a designation of the National Association of Home Builders.
Tom Capizzi, Sr. has served on the Cape Cod Chapter of the National Association of Home Builders Board of Directors. He is a past president of the Cotuit/Santuit Business Association. He has served on the Cotuit Committee of Business Professionals charged with the study of the Cape Cod Commission.
Tom Capizzi, Sr. is currently serving on the Cape Cod Chapter of the National Association of Remodelers Industries Leadership Team and the Nari Green Team. Tom Capizzi, Sr. is and has been dedicated to serving the community through involvements with local youth programs and by supporting shelters for the homeless and families in need. He is also involved with the Cape’s Sustainable Living organizations, for which he has a great passion.
Maggie Kelly
Office Manager
Maggie joined our team with a background in banking and timeshare management. Since that time, Maggie has gone from controller/bookkeeper to Office Manager.
Because of her “can do” attitude and great spirit Maggie was awarded the honor of Rookie Office Manager of the Year in 2006 from Certified Contractors Network® (CCN). Maggie has been nominated for Office Manager of the Year every year since 2008, winning Office Manager of the Year in 2009 and 2011.
Dana Ferrer
Executive Administrator
Joined the Team: June 2004
Dana has a background in English, education, and customer service and has a B.A. in English from Bridgewater State University and a M.Ed. in Elementary Education.
The outstanding performance and service provided to us and our customers has resulted in her advancement from the receptionist to administrative assistant to office administrator to her current position as executive administrator.
Dana was honored with a Special Achievement Award for “Outstanding Service” in 2006 from Certified Contractors Network® (CCN) and was awarded Company MVP from CCN® in 2013.
Sara Schiffmann
Office Administrator
Sara has a background in management and customer service.
Sara also devotes her efforts year round as Area Coordinator-Cape Cod for Operation Christmas Child — a charity that collects and delivers gift-filled shoe boxes to children around the world — gathering shoe boxes from local businesses, gift wrapping thousands throughout the year, then distributing them where people fill them with toys, toiletries, and clothing items.
Kristen Garrity
Finance Administrator
Kristin has a background in retail management and customer service. Kristen began with our company serving as our receptionist at the front desk.
She did such a fantastic job there that she has since advanced to her current position as finance administrator for our company, where she manages our accounts payable, payroll, and vendor communications.
Sunshine Stuart
Administrative Assistant
Sunshine is our resident “director of first impressions.” She will speak with you to discuss your home improvement or remodeling project needs and arrange to have one of our knowledgeable project consultants come out to meet with you at your convenience.
Sunshine has been with us since April 2017. She comes to us from San Francisco with a background in marketing and office administration.
She happily awaits your call!
Aaron Roderick
Project Consultant
Aaron started with our company as our truck driver and advanced to the position of project consultant not long after. Aaron has learned the construction business from the ground up. He has won many sales contest awards throughout his career including the Most Improved Salesperson award in 2004 from Certified Contractors Network® (CCN) as well as a Special Achievement Award from Certified Contractors Network® (CCN) in 2006 for producing $ 5 million in career sales in his first five years as a project consultant.
Aaron has twice been awarded Salesperson of the Year by Certified Contractors Network (CCN®), once in 2015 and most recently in 2018, which is only achieved by meeting a stringent list of criteria, including the following: demonstrates professionalism (prompt for appointments, professional appearance, etc.), participates in continuing education, possesses a positive attitude, is a team player, and demonstrates superior technical ability.
Aaron’s Customers, the Perrys, had this to say about their experience:
“The service was professional, the workmanship flawless. The whole experience, to sum it up in one word, was stressless!” – John & Ellen Perry
Matthew Collard
Project Consultant
Matt earned his bachelor’s degree in Marketing from Rhode Island College. Having worked as a sales manager and remodeling consultant prior to joining Capizzi Home Improvement, Matt has extensive experience serving clients in the home improvement and remodeling industry.
One of Matt’s greatest joys working with our clients is seeing how he can positively impact people’s lives by helping them to make their home more comfortable and enjoyable.
Honors & Achievements:
- 2017 Rookie Salesperson of the Year (Nominee) by Certified Contractor’s Network (CCN®)
- Rhode Island Representative in Abraham Lincoln’s Bicentennial Celebration in Washington D.C.
- Master of Excellence
- 1st Place in Rhode Island College School of Management Colloquium
- Million Dollar Representative
Roland Gonzalez
Project Consultant
Roland Gonzalez brings a wealth of home improvement experience to our team. Having run his own home contracting company for many years, Roland is familiar with all aspects of the home improvement process and is ready to help guide customers from start to finish.
Roland knows the key to a successful project is listening to his customers and understanding what they want and expect. Only then can he develop a plan, design and project schedule that will deliver on the hopes and dreams of the customer. We invite you to let Roland put his experience to work for you on your next home improvement project.
Doug Cleary
Project Consultant
Doug has over ten years’ experience working in the construction industry here on Cape Cod. Prior to joining us at Capizzi Home Improvement, Doug ran his own successful general contracting business working primarily in the upper cape. Doug is experienced in both residential & commercial property renovations including design, carpentry, roofing, and remodeling.
Doug Cleary is a seasoned professional with experience in both sales and construction. With his extensive product knowledge and construction background, Doug is able to anticipate our client’s needs and provide appropriate solutions for their projects.
Michael Toth
Project Consultant
Betsy Laughton
Building & Remodeling Designer
Click here to see the article in last August’s Cape Cod Magazine about some of Betsy’s work.
Gary Gustafson
Director of Production
Gary has over twenty years of experience in remodeling and new construction with over ten years as a licensed construction supervisor.
Gary has successfully completed blue collar management training, OSHA safety programs, various professional sales courses, and has participated in many construction networking conferences.
Recently appointed Capizzi Home Improvement’s Director of Production, Gary is responsible for the oversite of Capizzi Home Improvement’s production department and customer relations. Gary leads the Capizzi Home Improvement remodeling division with enthusiasm and determination. Gary ensures that the production of each project runs smoothly and efficiently which contributes greatly to Capizzi Home Improvement’s success.
Gary has been awarded Production Manager of the Year twice by Certified Contractors Network® (CCN), once in 2007 and again in 2017. In addition, Gary’s outstanding service to our customers and our company has also resulted in his being named 2018’s MVP by CCN.
Gary Gustafson’s Certifications:
- Unrestricted Construction Supervisor’s License
- Certified Contractor’s Network® (CCN) Blue Collar
- Management
- Master Shingle Applicator Wizard
- Professional Thermal Industries Training
- CertainTeed® Master Craftsman
- Certified Installer Vinyl Siding Institute
- Air vent II Attic Ventilation – Ask the Expert
- Building Solutions Restoration Millwork
Jack Stumski
Production Manager
Jack Strumksi has been in the construction business for over thirty-five years. He has been employed by Capizzi Home Improvement since July of 2005, prior to that he was self-employed performing a wide variety of carpentry jobs. In his first year with Capizzi Home Improvement Jack was awarded Rookie Production Manager of the Year from Certified Contractors Network® (CCN) and has won several other awards since. Jack was named Production Manager of the Year for 2015 and was recently honored with Special Recognition in 2017 by Certified Contractors Network® (CCN)
Additionally, Jack is a Navy Seabee veteran and is certified to teach carpentry in Massachusetts. Jack holds an unrestricted construction supervisor’s license as well as a CertainTeed® Master Craftsman Vinyl Certificate and CertainTeed® Roofing Wizard Certificate. He has also completed OSHA safety training.
Bill Reis
Production Manager
Bill earned his B.S. in Construction Management from Northern Arizona University. He has over twenty years’ experience in remodeling and new construction. In addition, he has extensive experience in project management having worked as a construction manager since 2003 and even heading up his own successful remodeling business prior to joining our Capizzi team.
As a Production Manager with our company, Bill ensures that the production of his assigned projects runs smoothly and efficiently for our clients.
Bill Reis’s Certifications:
- Unrestricted Construction Supervisor’s License (CSL)
- Lead Safety Certified
- 30-Hour OSHA Certification
- Storm Water Pollution Prevention Plan Certified (SWPPP
Jean Bowden
Production Assitant
Jean handles the permitting process, which includes being the liaison between different Town Hall departments on and off the Cape. She also assists with various projects around the office.
Jean has an extensive background in permitting, is the former owner of Sea Side Baby (her own retail store), and has worked as a Real Estate Broker since 1984.
Jean is also a volunteer parent advocate for children with special needs and has successfully lobbied to get regulations passed at the state level under the Massachusetts Department of Education and is currently working to pass regulations on a federal level. Jean is also involved with the Massachusetts Educational Surrogate Parent Program as a volunteer Member of Cape Organization for Rights of the Disabled.
Mike Aceto
Property Manager
Mike came to us with a background in residential real estate rentals. Mike manages our real estate and rental division serving the residents and property needs of our many Cape Cod homes and apartments.